Responsible gambling
Responsible Gaming at Vip Monte Casino
At Vip Monte Casino, we prioritize your well-being and safety above all else. We understand that online gaming can be a fun and enjoyable experience when done responsibly. If you ever feel like gambling is negatively affecting your life or relationships, please don't hesitate to reach out for help.
Recognizing the Signs of Problem Gaming
- You're spending more money on games than you can afford
- Your family and friends express concern about your gaming habits
- You find yourself thinking about games constantly
- You start lying about how much time/money you spend playing
If any of these signs apply to you, please consider the following resources:
Self-Exclusion
If you feel like you're losing control over your gaming habits, we encourage you to take a break from our platform. We offer self-exclusion periods ranging from 24 hours to permanent exclusion.
- To self-exclude, contact our customer support via email or live chat
- Provide us with the length of time you'd like to exclude yourself for
Deposit Limits
Set limits on how much you can deposit each day/week/month. This will help prevent excessive spending and give you a better sense of control over your finances.
- To set deposit limits, go to your account settings > Deposit limits
- Choose the limit that suits you best
Time-Outs
Take a temporary break from gaming with our time-out feature:
- 24 hours: Take a short break from games
- 6 months: Give yourself some extra time to focus on other aspects of life
- Permanent exclusion: A more serious commitment to taking a break from online gaming
To initiate a time-out, contact our support team or use the account settings.
Support Organizations
If you're struggling with problem gaming or need guidance on how to manage your habits, we recommend reaching out to these organizations:
- Gambling Therapy
- CheckdeSpiel.de (German only)
These resources are available 24/7 and can provide valuable advice on overcoming problem gaming.